Contact Us

This page explains how to get in touch with Sites Not On Gamstop, what we can help with, and where to go for problems we can't solve. We are an independent research site, not a casino, so we cannot access your account, release a withdrawal or settle a dispute with an operator.

Please use the contact route shown on the site itself, such as a contact form or email address, if one is displayed in the header, footer or beside this text. We have not published any other details here, and we would rather say so than point you somewhere unverified. Be wary of anyone contacting you on social media or by message and claiming to speak for bitsify.net.

What we can help with

• Corrections: a bonus figure, payment method or licence detail on a review that looks out of date or wrong.
• Questions about our reviews: how we weigh wagering requirements, withdrawal terms or game restrictions.
• Feedback: a topic you would like explained, or something on the site that was unclear.
• Reporting a concern: a broken link, a misleading claim or an operator behaving badly that you think readers should know about.

What we cannot do

Being clear about this saves you time.

• We cannot chase a delayed withdrawal, reverse a bet or reopen a closed account.
• We cannot act as a go-between in a dispute, or promise any outcome from one.
• We cannot remove you from GAMSTOP or shorten an exclusion, and we would not want to.
• We do not give financial, legal or personal gambling advice.

If you have a problem with a casino

Start with the operator. Work through these steps in order:

1. Gather your account details, transaction dates, amounts and screenshots of anything relevant.
2. Contact the casino's customer support and ask for a written reply. Keep the reference number.
3. Use the operator's formal complaints procedure if support does not resolve it.
4. If the operator holds a licence, check which regulator or dispute body is named in its terms and take the complaint there.

Check the casino's own terms before you write, especially the sections on bonuses, withdrawal limits and identity verification. Many disputes come from a rule that was easy to miss. Our Terms and Conditions cover how this site itself works.

Using our reviews to prepare your question

Our main comparison, non GamStop casinos for UK readers, lists the operators we currently feature, including Betmica, Kikibet and Betninja. Offers are advertising by the casinos and can change, so confirm the current terms on the operator's site. If a figure differs from what you see there, tell us the offer name, the date you checked and where you saw it. Our details were last checked on 29 September 2026.

How we handle your message

Only send what is needed. Never send passwords, full card numbers or identity documents to us. We will not ask for them. Tell us the page you are writing about and, if it is a correction, a link or a screenshot of the source. We read every genuine message, but we cannot promise a reply time or a change to any review.

Commercial relationships exist: we may earn commission if you use some links on this site. That does not buy ratings or position, and it does not change how we treat corrections.

Where to get support with gambling

If gambling is causing you worry, stress or financial strain, please talk to someone. Gambling should never be treated as a way to earn money or fix debt.

• GamCare runs the National Gambling Helpline and live chat for anyone in Great Britain affected by gambling.
• GAMSTOP is the free self-exclusion service for licensed British operators. Our Responsible Gambling page explains it alongside deposit limits, loss limits and blocking software.
• Your GP or a debt advice charity can help if money worries are involved.

You must be 18 or over to use the casinos we review. Read more about who we are on our About Us page.